Brand: Chris Voss

Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss with Tahl Raz is a high-stakes negotiation guide based on Voss’s career as the FBI’s lead international kidnapping negotiator. The book argues that conventional negotiation methods—often rooted in logic and compromise—fail because they ignore the emotional and irrational nature of human behaviour. Instead, Voss proposes a field-tested, psychologically-driven approach known as “tactical empathy” to influence outcomes in both business and personal scenarios. 

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